PSOFT WEBSITE - Support

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Support

The support pages contain answers to common questions.
Here you will find FAQs about our products as well as instructions for product authorization.

Information
About problems with receiving emails from our company. Some customers have reported that they did not receive emails from our company. After investigation, it was determined that emails from our company were being blocked by the spam mail filters of their internet service providers. If that is the case, please make sure that you can receive emails coming from "@psoft.co.jp" and then send your inquiry once more (please include your phone number along with your inquiry).
FAQ
Our FAQs contain answers to questions we frequently receive. Please take a look at them before sending an inquiry. anti-aliasing for AE anti-aliasing for PS Pencil+ 3 for 3ds Max Pencil+ 2 for 3ds Max Liquid+ for 3ds Max CHRONOStream2 VOID Modular System
Product Authorization
Our products need to be authorized online to be fully activated. Visit the links below to learn more. anti-aliasing for AE anti-aliasing for PS Pencil+ 3 for 3ds Max Pencil+ 2 for 3ds Max Liquid+ for 3ds Max CHRONOStream2 VOID Modular System
User Support
Log-in to the user page. Your ID (registered email address) and password are required to log-in. *Please use the report form on the user page to request technical support or to submit bug reports. The following can be done from the user page. Download the latest versions of products. Authorize products. Apply for upgrades. Report technical problems and bugs. Update your user information.
Contact Us
Please use the form below to send us inquiries related to products and purchasing. Products inquiry form. Please connect to the user page and select "Technical support / Bug report" for technical inquiries or bug reports. Log-in to the user page.