Some have reported that they had received no response by email regarding order placement and inquiries. Spam protection or incorrect email address informing may cause this problem.
We are trying to response to your inquiries by email in order, however, when no email has come regarding order placement and inquiries, the followings may cause the problem.
- The email address you have submitted on the order form/inquiry form was not correct.
- Spam protection, offered by Internet providers or set by email software, have blocked emails from us.
If you troubled with the problem, please make sure first that your spam protection, offered by Internet providers or set by email software, did not block our emails. When you still did not find our emails, place orders online or send us your inquiries through online inquiry form again, please.
Normally you will get shortly the next auto-sent email after you placed orders.
- [PSOFT-ORDER]Procedure to confirm your order