The support pages contain FAQs specific to each of our products.
Due to a server failure, you may have been experiencing problems when attempting to access our website, starting August 23, 2019 at noon (Japan time), but the situation is now gradually improving. We apologize for the inconvenience caused to everyone who attempted to use our website and services. Our website and services will become available again as soon as the problem has been resolved.
FAQ
| Can I transfer my license? |
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| How do I install the network rendering plugin? |
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| An error dialog about a duplicate plug-in path is displayed. |
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| What is SAPI5? |
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| Is there a macOS version of the software? |
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- 2019/04/17Can I transfer my license?
- 2017/06/27How do I install the network rendering plugin?
- 2017/05/10An error dialog about a duplicate plug-in path is displayed.
- 2006/07/04What is SAPI5?
- 2017/07/05Is there a macOS version of the software?
Latest Updates
| 2019/06/05 | Silent install and uninstall. |
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| 2019/05/10 | Can smooth mesh previews be rendered? |
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| 2019/04/17 | Can I transfer my license? |
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FAQ by Product
Product Authorization
User Support
*Please use the report form on the user page to request technical support or to submit bug reports.
The following can be done from the user page.
- Download the latest versions of products.
- Authorize products.
- Apply for upgrades.
- Report technical problems and bugs.
- Update your user information.
Your ID (registered email address) and password are required to log-in.
Contact Us
Please use the form below to send us inquiries related to products and purchasing.
Please connect to the user page and select "Technical support / Bug report" for technical inquiries or bug reports.
