Support

The support pages contain FAQs specific to each of our products.

FAQ

What is SAPI5?
Can I transfer my license?
How do I install the network rendering plugin?
An error dialog about a duplicate plug-in path is displayed.
Compatibility between Pencil+ versions and 3ds Max versions.
  1. 2006/07/04What is SAPI5?
  2. 2019/04/17Can I transfer my license?
  3. 2017/06/27How do I install the network rendering plugin?
  4. 2017/05/10An error dialog about a duplicate plug-in path is displayed.
  5. 2019/03/22Compatibility between Pencil+ versions and 3ds Max versions.

Latest Updates

2019/11/18 Materials are not rendered as flat colors.
2019/11/18 Colors are different between the render view and the saved image file.
2019/10/18 Can the plugin be used for network rendering?

FAQ by Product


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Please connect to the user page and select "Technical support / Bug report" for technical inquiries or bug reports.