Support

The support pages contain FAQs specific to each of our products.

FAQ

	What is SAPI5?
	Can I transfer my license?	anti-aliasing for AE anti-aliasing for PS Pencil+ 4 for Maya Liquid+Pencil+ 4 for 3ds Max Pencil+ 3 Pencil+ 2 CHRONOStream VOID Modular System
	How do I install the network rendering plugin?	Pencil+ 3
	An error dialog about a duplicate plug-in path is displayed.	Pencil+ 3
	Compatibility between Pencil+ versions and 3ds Max versions.	Pencil+ 3 Pencil+ 2

Latest Updates

2019/11/18	Materials are not rendered as flat colors.
2019/11/18	Colors are different between the render view and the saved image file.
2019/10/18	Can the plugin be used for network rendering?

FAQ by Product

Modo Plug-ins

Maya Plug-ins

3ds Max Plug-ins

Discontinued Products

Product Authorization

Modo Plug-ins

Maya Plug-ins

3ds Max Plug-ins

Discontinued Products

User Support

*Please use the report form on the user page to request technical support or to submit bug reports.
The following can be done from the user page.

Download the latest versions of products.
Authorize products.
Apply for upgrades.
Report technical problems and bugs.
Update your user information.

Your ID (registered email address) and password are required to log-in.

Log-in to the user page

Contact Us

Please use the form below to send us inquiries related to products and purchasing.

Products inquiry form

Please connect to the user page and select "Technical support / Bug report" for technical inquiries or bug reports.

Log-in to the user page