|Makes an order using the order form.|
|Sends an email about the procedure for settling the order.|
|Temporary registration completed.|
|Accesses the order settlement webpage mentioned in the email about settling the order.|
|Order placement completed.|
|Receives the email about the payment procedure.||Sends an email about the payment procedure.|
|Makes the payment.||Confirms the payment.|
|User registration completed (done within 5 business days.)|
|Downloads the product from the user page.||Sends the ID and password required to log-in to the user page by email.|
|Installs the product.|
|Authorizes the product.|
About issuing the log-in ID and password
The necessary information for downloading your product (user ID and password) shall be sent to you by email after we confirmed your payment (within 5 business days of the payment). If the payment is concluded after our business hours, it shall be considered as having been concluded on the next business day. Business hours: 9:00 to 17:00 (Japan time, UTC/GMT +9 hours). Holidays: Saturdays, Sundays, Japanese national holidays.
When paying by credit card, the above email will be sent automatically right after the payment is completed.
*If you do not receive our email after completing your payment, please contact us using the inquiry form.