Support

The support pages contain FAQs specific to each of our products.

Server Maintenance Notice (March 10, 10:00 to 12:00 GMT +9)

FAQ

	What is SAPI5?
	An error dialog about a duplicate plug-in path is displayed.	Pencil+ 3
	Compatibility between Pencil+ versions and 3ds Max versions.	Pencil+ 3 Pencil+ 2
	Can I transfer my license?	anti-aliasing for AE anti-aliasing for PS Pencil+ 4 for Maya Liquid+Pencil+ 4 for 3ds Max Pencil+ 3 Pencil+ 2 CHRONOStream VOID Modular System
	How do I install the network rendering plugin?	Pencil+ 3

Latest Updates

2020/05/12	Compatibility between Pencil+ versions and 3ds Max versions.	Pencil+ 3 Pencil+ 2
2020/03/05	Silent install and uninstall.	Pencil+ 4 for 3ds Max
2020/03/05	Compatibility between Pencil+ versions and Maya versions.

FAQ by Product

Modo Plug-ins

Maya Plug-ins

3ds Max Plug-ins

Discontinued Products

Product Authorization

Modo Plug-ins

Maya Plug-ins

3ds Max Plug-ins

Discontinued Products

User Support

*Please use the report form on the user page to request technical support or to submit bug reports.
The following can be done from the user page.

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Contact Us

Please use the form below to send us inquiries related to products and purchasing.

Products inquiry form

Please connect to the user page and select "Technical support / Bug report" for technical inquiries or bug reports.

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