I did not receive an email after placing my order.

You should normally receive an automatically generated email with the following subject line after placing your order.

  • [PSOFT-ORDER]Procedure to confirm your order

If you do not receive the above email, it may be due to one of the following reasons.

  • The email address you submitted on the online form was not correct.
  • Our reply was blocked by the spam filters used by your internet service provider or your email software. Please make sure that you can receive emails coming from "@psoft.co.jp".

We are very sorry for the inconvenience, but please place your order once more through the PSOFT Store after verifying the above.