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Support FAQInstallation

Installation :

  • The add-on cannot be uninstalled.

    Pencil+ 4 Line for Blender
    Installation

    If you are having trouble deleting or reinstalling the add-on, please try the following steps:

    1. Open the Pencil+ 4 Line add-on folder.
      Open [Add-ons] in the [Preferences] menu. Display the information for Pencil+ 4 Line to find the folder where the add-on is installed.
      You can also click on the directory line to open the folder where the add-on is installed.
    2. Terminate all Blender processes.
    3. Delete all the items in the Pencil+ 4 Line add-on folder.
    Article Link
  • Compatibility between Pencil+ versions and Maya versions.

    Pencil+ 4 for Maya
    Installation

    Pencil+ 4 for Maya

    Maya
    201520162016.5201720182019202020222023202420252026
    4.2.4-------●-●●●
    4.2.3------●●-●●-
    4.2.2-----●●●-●--
    4.2.0----●●●●----
    4.1.0---●●●●-----
    4.0.4-●●●●●------
    4.0.3-●●●●●------
    4.0.2-●●●●●------
    4.0.1●●●●●-------
    4.0.0●●●●●-------

    [●] = Supported. [ - ] = Not supported / Not compatible.

    Pencil+ 4 Bridge for Maya

    Maya
    201520162016.5201720182019202020222023202420252026
    1.0.6-------●-●●●
    1.0.5------●●-●●-
    1.0.4-----●●●-●--
    1.0.3----●●●●----
    1.0.2---●●●●-----
    1.0.1-●●●●●------
    1.0.0●●●●●-------

    [●] = Supported. [ - ] = Not supported / Not compatible.

    Article Link
  • Silent install and uninstall.

    Pencil+ 4 for 3ds MaxPencil+ 4 for Maya
    Installation

    Silent Install

    Start a silent install by executing the following command in the command prompt.

    "setup_***.exe" /SILENT

    * Replace "setup_***.exe" above with the actual installer file name.

    The options /SILENT and /VERYSILENT are available for silent installs. (When /VERYSILENT is used, the installation progress display is also disabled.)

    The option /COMPONENTS can be used to specify installation target products. The plugin will only be installed for the specified products.

    In the example below, the plugin will only be installed for Maya 2016.5 and Maya 2017. (If a specified product version cannot be found, that version of the plugin will not be installed.)

    "setup_***.exe" /COMPONENTS="Maya2016_5,Maya2017" /SILENT

    * The command is not case sensitive.
    When the /COMPONENTS option is not used, the plugin is installed for every installed product version.

    Product Versions and Matching Component Names

    Maya Version20162016.52017201820192020
    Component NameMaya2016Maya2016_5Maya2017Maya2018Maya2019Maya2020
    3ds Max Version2017201820192020
    Component NameMax2017Max2018Max2019Max2020

    Please refer to the following page for other available options.
    http://www.jrsoftware.org/ishelp/index.php?topic=setupcmdline

    Silent Uninstall

    Start a silent uninstall by executing the following command in the command prompt.

    "C:\Program Files\PSOFT\ProductName\uninstall\unins000.exe" /SILENT

    The uninstaller is usually created in the folder C:\Program Files\PSOFT\ProductName\uninstall where "ProductName" is the name of the product.

    Please refer to the following page for other available options.
    http://www.jrsoftware.org/ishelp/index.php?topic=uninstcmdline

    You can also uninstall by using the following commands.

    • For 3ds Max
      cmd /c "for /F "tokens=1,2,*" %I in ('reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8FAB6E07-1B66-4BF8-8AD1-9045BF5B1120}_is1" /v "QuietUninstallString" /reg:64') do %K"
    • For Maya
      cmd /c "for /F "tokens=1,2,*" %I in ('reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6D19AF5C-7C20-4295-BD7B-5BA37A3F4311}_is1" /v "QuietUninstallString" /reg:64') do %K"
    Article Link
  • Pencil+ 3 (Ver4 Bundle) does not work.

    Pencil+ 4 for 3ds Max
    Installation

    It is necessary to have an authorized license of Pencil+ 4 available on the 3ds Max version where you wish to use Pencil+ 3 (Ver4 Bundle).

    Please note that Pencil+ 3 (Ver4 Bundle) cannot be used without first installing Pencil+ 4.

    Article Link
  • Is there an English / Japanese version of Pencil+?

    Pencil+ 4 for 3ds Max
    Installation

    The Pencil+ user interface can be displayed in English or Japanese. The language used automatically switches to the language of the 3ds Max user interface.

    Article Link
  • How do I install the network rendering plugin?

    Pencil+ 4 for 3ds MaxPencil+ 3
    Installation

    Copy the plugin file matching your version of 3ds Max [Pencil+4_20xx_ntr.dlt] (or Pencil+3_ntr_20xx_64.dlt for Pencil+ 3) to the 3ds Max [plugins] folder.

    Example installation path: C:\Program Files\Autodesk\3ds Max 20xx\plugins\

    Article Link
  • I can't install Pencil+ after installing a new version of 3ds Max.

    Pencil+ 4 for 3ds MaxPencil+ 3
    Installation

    If Pencil+ is already installed on a computer and you newly install a different version of 3ds Max, you will need to uninstall and then re-install Pencil+.

    Article Link
  • Compatibility between Pencil+ versions and 3ds Max versions.

    Pencil+ 4 for 3ds MaxPencil+ 3Pencil+ 2
    Installation

    Pencil+ 4

    3ds Max
    201520162017201820192020202120222023202420252026
    4.2.6--------●●●●
    4.2.5-------●●●●-
    4.2.4-------●●●●-
    4.2.3------●●●●--
    4.2.2-----●●●●---
    4.2.1----●●●●----
    4.2.0---●●●●-----
    4.1.2--●●●●------
    4.1.1●●●●●-------
    4.1.0●●●●●-------
    4.0.0●●●●--------

    [●] = Supported. [ - ] = Not supported / Not compatible.

    Pencil+ 3

    3ds Max
    2008
    32/64bit
    2009
    32/64bit
    2010
    32/64bit
    2011
    32/64bit
    2012
    32/64bit
    2013
    32/64bit
    2014
    64bit
    2015
    64bit
    2016
    64bit
    2017
    64bit
    3.11-----●
    64bit only
    ●●●●
    3.10-----●
    64bit only
    ●●●-
    3.09----●
    64bit only
    ●
    64bit only
    ●●--
    3.08--●●●●●---
    3.07--●●●●----
    3.06--●●●●----
    3.05--●●●●----
    3.04●●●●●-----
    3.02●●●●●-----
    3.01●●●●------
    3.0●●●●------

    [●] = Supported. [ - ] = Not supported / Not compatible.

    Pencil+ 2

    3ds Max
    6789200820092010
    2.6---●●●●
    2.5---●●●-
    2.2---●●●-
    2.1●●●●●--
    2.09●●●----
    2.01●●●----
    2.0●●●----

    [●] = Supported. [ - ] = Not supported / Not compatible.


    Pencil+ 4 Spreadsheet

    3ds Max
    201520162017201820192020202120222023202420252026
    1.0.7--------●●●●
    1.0.6-------●●●●-
    1.0.5-----●●●●●--
    1.0.4-----●●●●---
    1.0.3----●●●●----
    1.0.2--●●●●●-----
    1.0.1●●●●●-------
    1.0.0●●●●--------

    [●] = Supported. [ - ] = Not supported / Not compatible.

    Pencil+ 4 Converter

    3ds Max
    201520162017201820192020202120222023202420252026
    4.1.0--------●●●●
    4.0.9-------●●●●-
    4.0.8-----●●●●●--
    4.0.7-----●●●●---
    4.0.6----●●●●----
    4.0.5---●●●●-----
    4.0.4--●●●●------
    4.0.3●●●●●-------
    4.0.0●●●●--------

    [●] = Supported. [ - ] = Not supported / Not compatible.

    Pencil+ 4 Bridge for 3ds Max

    3ds Max
    201520162017201820192020202120222023202420252026
    1.0.7--------●●●●
    1.0.6-------●●●●-
    1.0.5------●●●●--
    1.0.4-----●●●●---
    1.0.3----●●●●----
    1.0.2---●●●●-----
    1.0.1-●●●●●------
    1.0.0●●●●●-------

    [●] = Supported. [ - ] = Not supported / Not compatible.

    Article Link
  • My machine code changed.

    VOID Modular System
    Installation

    When you install the application on another machine (or a different system environment), a different machine code is displayed when you try to register the product. In that case, you need to obtain a new license key using the new machine code. You must then redo the authorization procedure using this new license key.

    However, please keep in mind that you are only allowed to use one licensed copy of the product on a single machine at a time. If you wish to use the product on a different machine, we ask that you please uninstall the product from the previous machine.

    Article Link
  • I am unable to authorize the product after re-installing it.

    CHRONOStream
    Installation

    Did you input a user name that is different from the original one? If you change user names, you need to re-issue a license key. Please re-issue a license key or re-install the application using the original user name.

    The application uses specific information from Windows for license management. For this reason, if you install the product on a different computer or OS, you may be unable to re-use your license key even if you use your original user name. In such cases, please access the user page and re-issue your license key.

    [When installing version 2.2 and newer] Users of version 2.0 (or older) need to renew their license key after installing the new version. Please re-execute the authorization procedure using the new machine code.

    Article Link
  • I am unable to update to the latest version.

    CHRONOStream
    Installation

    To update your software, download its latest version from the user page (*[User Page] / [Download]) and install it. We recommend uninstalling the old version of the software before installing the new one.

    *You cannot update to the latest version from [User Page] / [Upgrade].

    Article Link

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PSOFT Products

    for Windows

  • Pencil+ 4 Render App
  • for Mac

  • Pencil+ 4 Render App
  • for After Effects

  • anti-aliasing
  • CelFX
  • CelMX
  • ComicStyle
  • Pencil+ 4 Line
  • for Maya

  • Pencil+ 4
  • for 3ds Max

  • Pencil+ 4
  • for Blender

  • Pencil+ 4 Material
  • Pencil+ 4 Line
  • for iOS / iPadOS / Windows / Android / Huawei

  • PSOFT MOBILE Website

Related Contents

  • Gallery
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  • PSOFT Product Channel(YouTube)

Downloads

    for Windows

  • Pencil+ 4 Render App
  • for Mac

  • Pencil+ 4 Render App
  • for After Effects

  • anti-aliasing
  • CelFX
  • CelMX
  • ComicStyle
  • Pencil+ 4 Line
  • for Maya

  • Pencil+ 4
  • for 3ds Max

  • Pencil+ 4
  • for Blender

  • Pencil+ 4 Material
  • Pencil+ 4 Line
  • for Unity

  • Pencil+ 4 Line

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        ▼
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