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Support FAQLicenses

Licenses :

  • Can I still use Pencil+ 3 after upgrading to Pencil+ 4.

    Pencil+ 4 for 3ds Max
    Licenses

    Upgrading to Pencil+ 4 invalidates the Pencil+ 3 license. However, "Pencil+ 3 (Ver4 Bundle)", which is a Pencil+ 3 plugin that can be run with a Pencil+ 4 license, is included with Pencil+ 4 licenses.

    Article Link
  • Can I use Pencil+ 3 after purchasing or upgrading to Pencil+ 4?

    Pencil+ 4 for 3ds Max
    Licenses

    You can use Pencil+ 3 with the plugin Pencil+ 3.11 (Ver4 Bundle) provided to users of Pencil+ 4.

    Pencil+ 3.11 (Ver4 Bundle) is a plugin that runs using a Pencil+ 4 license. It can be used with 3ds Max 2015 / 2016 / 2017.

    Article Link
  • Is there a macOS / Linux version?

    Pencil+ 4 for MayaCharacterBox
    Licenses

    macOS and Linux are currently not supported.

    Article Link
  • Can I transfer my license?

    Pencil+ 4 for 3ds MaxPencil+ 4 for MayaPencil+ 4 Line for AEPencil+ 4 Render AppCharacterBoxanti-aliasing for AECelFXCelMXComicStyleanti-aliasing for PSLiquid+Pencil+ 3Pencil+ 2CHRONOPlayerCHRONOStreamVOID Modular System
    Licenses

    The software may not be transferred, lent or rented to a third party.

    Article Link
  • What happens to my license if I upgrade Photoshop to a newer version?

    anti-aliasing for PS
    Licenses

    You can continue using the product without interruption by following the procedure below that matches your version of the plugin.

    If you installed the product by file copy (versions 1.0 to 1.0.2[file version]).
    Delete manually the previously installed plugin, then, after installing the new version of Photoshop, re-install the plugin using the latest version of the installer.
    *Plugins installed by file copy cannot be uninstalled by using the uninstaller.

    If you installed the product using the installer (Version 1.0.2[installer version] and up).
    Uninstall the previously installed plugin, then re-install it after installing the new version of Photoshop.

    In both cases, it is necessary to input the license key once more after re-installing the plugin.
    At that time, if the machine code is different from what it was when you last installed the product, you will need to re-authorize it.
    You can download the latest version of the installer from the user page.

    Article Link
  • Can I use the product on several PCs?

    anti-aliasing for PS
    Licenses

    If you wish to use the product on a different PC, you first need to uninstall it from the current PC, then install it on the new PC and finally re-authorize the product.

    Article Link
  • What does the licensing agreement include?

    anti-aliasing for PS
    Licenses

    One license allows you to use the software on one PC. Once you purchase the product, you can use it for an unlimited period of time.

    Article Link
  • What is the type of the license?

    Pencil+ 4 Line for AEanti-aliasing for AECelFXCelMXComicStyle
    Licenses

    One license allows you to use the software on one PC. Once you purchase the product, you can use the license for an unlimited period of time.

    There are 2 types of licenses: Standalone licenses and Network licenses.
    Information about each license type is available here.


    If you wish to render on multiple PCs (Network Rendering), please see here.

    Article Link
  • What happens to my license if I upgrade After Effects to a newer version?

    anti-aliasing for AE
    Licenses

    If you installed the product by file copy (versions 1.0 to 1.0.2[file version]).
    Delete manually the previously installed plugin, then, after installing the new version of After Effects, re-install the plugin using the latest version of the installer.

    *Plugins installed by file copy cannot be uninstalled by using the uninstaller.
    *If you re-install the plugin without first uninstalling it, it is possible that After Effects will report an error when starting up because it finds 2 copies of the plugin.

    If you installed the product using the installer (Version 1.0.2[installer version] and up).
    Uninstall the previously installed plugin, then re-install it after installing the new version of After Effects.

    In both cases, it is necessary to input the license key once more after re-installing the plugin.
    At that time, if the machine code is different from what it was when you last installed the product, you will need to re-authorize it.
    You can download the latest version of the installer from the user page.

    Article Link
  • Can I use the product on several PCs?

    anti-aliasing for AE
    Licenses

    If you wish to use the product on a different PC, you first need to uninstall it from the current PC, then install it on the new PC and finally re-authorize the product.

    Please see here for details about rendering on multiple PCs.

    Article Link
  • A watermark is displayed even after I authorize my product.

    anti-aliasing for AE
    Licenses

    It is possible that the watermark is displayed from the cache in After Effects. Please restart After Effects after completing the authorization.

    Article Link
  • What happens to my license if I re-install my OS?

    anti-aliasing for AEanti-aliasing for PS
    Licenses

    If the machine code does not change following the re-installation, you can simply use the same license key you used before the re-installation.

    If the machine code changed, you will need to re-authorize the product to use it.

    Article Link
  • What happens to my license if I change my PC or its configuration?

    anti-aliasing for AEanti-aliasing for PS
    Licenses

    If your machine code changes as a result of changing your PC or its configuration, you will need to re-authorize the product to use it.

    Article Link
  • Is there a macOS version?

    Pencil+ 4 for MayaPencil+ 4 Line for AECharacterBoxanti-aliasing for AECelFXCelMXComicStyleanti-aliasing for PSLiquid+Pencil+ 3CHRONOPlayerCHRONOStreamVOID Modular System
    Licenses

    We do not currently plan to support macOS.

    Article Link
  • Is re-authorization required when I remove a wireless card?

    VOID Modular System
    Licenses

    With version 1.6, it is no longer necessary to re-authorize the software after removing or adding a wireless card. If you are using an older version of the software, please obtain the latest version from the User Page.

    Article Link
  • Can I use the software on more than one machine?

    CHRONOStream
    Licenses

    The license grants the right to use the software on only one computer at a time.
    If you wish to use the software on another computer, please uninstall it from the current computer first.
    Alternatively, please consider buying one more license.

    Article Link
  • A new machine code is displayed.

    CHRONOStream
    Licenses

    When you install the application on a different computer (or different operating environment), a different machine code is displayed when you try to authorize the product. In that case, it is necessary to use this new machine code to obtain a new license code. Perform the authorization procedure once again using this new license code.

    However, note that you are only allowed to use one copy of the software on a single computer at a time. If you wish to use the software on a different computer, first uninstall it from the previous machine before installing it on the new one.

    Article Link

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  • Home
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    • Top/News
    • Categories
      ▼
      • General Information
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      • Important Notice
      • ShotBooth
      • anti-aliasing
      • CelFX
      • CelMX
      • ComicStyle
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      • Mobile Apps
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    ▼
    • Top/Store
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