About Ordering PSOFT Products
- Only online download versions of standalone licenses of PSOFT products are available for purchase in the PSOFT store.
- Please visit the Too website to order boxed editions (Japanese only, shipping within Japan only).
- For purchases made in the PSOFT store, we only accept orders from the actual future user of the product. If the person doing the purchase is not the person who will register the product, please order the boxed edition of the product (See point above, shipping within Japan only).
Product delivery time
- The necessary information for downloading your product (user ID and password) shall be sent to you by email after we confirmed your payment. If the payment is concluded after our business hours, it shall be considered as having been concluded on the next business day.
Business hours: 9:00 to 17:00 (Japan time, UTC/GMT +9 hours).
Holidays: Saturdays, Sundays, Japanese national holidays, company holidays.
When paying by credit card, the above email will be sent automatically right after the payment is completed.
- Detailed statements from your credit card company shall act in lieu of a receipt.
Return, exchange and cancellation
- Due to the nature of the products, we cannot accept requests for returns, exchanges or cancellations after payment has been completed for download versions of our software products. Please test the product with the demo version before ordering.